Peer supporters (also known as wellbeing focal points) are team members trained to take on an informal staff welfare role in addition to their usual responsibilities.
They provide an empathetic and confidential environment where colleagues can talk about workplace stress or personal circumstances that are impacting their wellbeing. They champion a workplace culture that values wellbeing and resilience. They provide Psychological First Aid following a security incident or traumatic event. And they are trained to know the limits of their role and when and how to signpost staff to psychological or medical support.
Our wellbeing team delivers this training in person or online over three three-hour workshops. During the sessions, you will cover:
- Psychological First Aid.
- Roles and responsibilities of peer supporters and ethical considerations.
This training is usually delivered as part of our peer support programmes alongside ongoing supervision.